Fast, safe, and cost-effective—purchasing directly from eeun.net could be the best decision you'll make when upgrading your tech. Whether you want to return a purchase made on eeun.net or want to request a warranty replacement, eeun makes it easy.
What is eeun’s Return Policy?
All purchases made directly on eeun.net are covered by a 30-day no-hassle return warranty. No matter the reason you can return your eeun product purchased on eeun.net back to eeun for a replacement or refund.
Visit https://www.eeun.net /returns to begin the return process. Returns are only available for purchases made on Eeun.net within 30 days of purchase. A valid Eeun.net order number is required.
Frequently Asked Questions
While a eeun.net account is not required to request a return, it is recommended to help streamline the process. A Eeun.net account has multiple benefits including:
· Managing your account information
· Tracking your active orders
· Viewing your order history
· Easily process a return
· Easily process a refund
· Manage your wish lists
· Manage your email subscriptions
Returns are available
for eeun products purchased directly from eeun.net. You can return your product
to Eeun for any reason within 30 days of ordering.
A warranty Replacement allows you to exchange your eeun product that is deemed faulty for a new or refurbished replacement unit if the product is under its warranty period.
A Connected Equipment Warranty Claim is reserved for eeun power products that have a Connected Equipment Warranty. The Connected Equipment Warranty covers damage to your devices connected to the eeun Product.
eeun warrants that your Product won’t be faulty and that it will look, and work as advertised under normal use during its Warranty Period. Warranty periods vary by product. For more information about product warranties and what is and isn’t covered, visit https://www.eeun.net/returns.
Eeun’s Connected Equipment Warranty offers added peace of mind by covering equipment that is connected to a Eeun power product. If your device is damaged by an electrical charge while properly connected Eeun product covered by a Connected Equipment Warranty, Eeun will repair or replace it up to a value designated for your product. For more information on Connected Equipment Warranties, visit https://www.eeun.net/blog/support-11
Eeun warrants that our products are free from defects in materials and workmanship. If after verifying you found out that your Eeun product is defective and requires replacement, you may contact us through our
If your device is damaged by an electrical charge while properly connected eeun product covered by a Connected Equipment Warranty, you can file a Connected Equipment Warranty claim by filling out our claims form. Visit https://eeun.net to get started
While this could vary
depending on the product and return reason, we require you send everything that
originally came in the box. Also, you will need to include a copy of your
receipt and your RMA or Claim number clearly visible on and in the package
Yes. All returns to eeun require an RMA number. If your product does not have an RMA number, it will be returned to you.
If you are filing a Connected Equipment Warranty claim you will be provided with a Claim ID number to reference rather than an RMA number. You do not need to request a Warranty Replacement when filing a Connected Equipment Warranty claim.
Visit https://eeun.net/blog/support-11 to find the warranty document for your product. Warranty coverage and duration vary by product and location.
When we say "lifetime warranty", we are referring to the life of the product, not the life of the buyer or any other individual. Over time, products will become worn and obsolete, and materials and parts will wear down or may become unusable due to advances in technology. A lifetime product warranty, therefore, means that the product, over its reasonable life span, will work the way it is supposed to under normal conditions and use.
Please be assured that support for eeun products remains available through the
existing eeun support channels and that we will continue to honor all valid
warranties for eeun products.
Visit https://www.eeun.net/support-center/ to find out how to contact our Technical and customer support teams, find your order information, request a replacement or find support documentation for your Eeun product.